Crew Chief Program

I led the development of IHOP's first formal Crew Chief Program, designed to train team members with leadership potential to successfully run restaurant shifts. The 5-day program features eLearning modules, daily agendas, workbook activities, skills validation, and a final assessment.

Highlights:

• Trained and certified over 2,000 team members to date

• Designed a comprehensive and engaging training experience

Tools/Technologies: Adobe InDesign, Adobe Photoshop, Adobe Premiere Pro, Adobe Character Animator, Adobe After Effects, Articulate Storyline 360