Serving Smiles Program (Team Member Training)

I redeveloped IHOP's Serving Smiles Program, focusing on training team members for their specific stations. The project involved creating a unique UI/UX design with custom badges and gamification elements to enhance the learning experience.

Highlights:

• Awarded 84,000+ certifications to team members

• Successfully gamified the course for increased engagement

Tools/Technologies: Adobe Photoshop, Adobe InDesign, Articulate Storyline 360